At DNA Micro we
provide support for desktop
computer equipment running common
operating systems. Our support
includes desktop computer hardware,
software applications, and
peripheral desktop equipment. We
have 24/7 support personnel who can
help you gain control of your
desktop application environment. Our
staff is fully qualified and equipped with a
database of commonly occurring problems
which can provide solutions to your
problems at record time. Our staff
can also provide you with the
following additional services:
Software
Distribution and Installation
DNA Micro maintains software
servers to distribute Macintosh, PC,
and Linux/Unix applications. These
servers contain keyed software, freeware generally available in the
public domain, and some applications
pre-configured for DNA Micro Clients.
For most applications, an
installer is available. Some
installers are downloaded to the
desktop and double-clicking on the
icon initiates the installation.
Once the installation is successful,
the installer can be deleted. Other
software is installed over the
network (e.g. web installers). We
can also streamline software
distribution by automating software
installation using software
management tools such as Microsoft
System Management Server or
Microsoft Windows 2000 Group
Policies.
Companies who need commercial
software for company-owned computers
in corporate offices can download
many applications through the
software distribution servers at DNA
Micro offices. Most of these
applications are metered to make
sure that no licensing violations are
occurring.
Desktop
Computer, Printer and Peripheral
Installation
DNA Micro Corporation can provide
complete operation system
reinstallation. We can also install
or reinstall any peripheral
connected to the PC. These
equipments can include printers,
scanners, cameras, and any other
devices. We have a database of
drivers for commonly installed
equipments and therefore can
reconfigure your devices in record
time, therefore saving you hours of
support costs.
Corporate
Equipment Purchases
DNA Micro can assist companies in
acquiring desktop computer equipment
and accessories at the lowest cost.
We have a network of resellers who
can provide your company with the
lowest desktop, and peripheral
prices in the industry. We also have
highly knowledgeable staff who can
choose the appropriate equipment for
your environment. These equipment
are fully guaranteed by DNA Micro. |
